Privacy Statement

Welcome to repaireasy.co, operated by P & F Engineering Limited ("we," "our," or "us"). Protecting your privacy is important to us. This Privacy Statement explains how we collect, use, store, and protect your personal data in compliance with the laws of Hong Kong SAR, including the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO").

By accessing or using our website, you agree to the terms of this Privacy Statement. If you do not agree, please refrain from using our website.

1. Collection of Personal Data

We may collect personal data from you through the following means:

Directly Provided by You: Information you provide when completing forms, registering for an account, contacting us, or using our services.
Examples: Name, email address, phone number, mailing address, payment details, and other information relevant to your inquiries or transactions.
Automatically Collected: Data collected automatically when you use our website, such as cookies, IP addresses, device information, browsing patterns, and usage statistics.

Providing personal data is voluntary; however, failure to provide certain information may affect the availability of services or functions on our website.

2. Use of Personal Data

We may use your personal data for the following purposes:

To provide, improve, and personalize our website and services.
To process transactions, respond to inquiries, and manage your account.
To communicate updates, marketing information, or promotional materials (with your consent).
To comply with legal obligations or enforce our terms of service.
To analyze website performance, monitor trends, and perform research to enhance user experience.

3. Disclosure of Personal Data

We will not disclose your personal data to third parties except:

With Your Consent: When you authorize us to share your information.
Service Providers: To third-party service providers who assist in operating our website or providing services (e.g., payment processors, IT support).
Legal Compliance: When required to comply with applicable laws, regulations, or court orders in Hong Kong SAR.
Business Transfers: In connection with a merger, acquisition, or sale of assets where personal data is part of the transferred assets.

4. Data Storage and Security

We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. Measures include:

Secure servers and encrypted communications.
Restricted access to personal data by authorized personnel only.
Regular monitoring and updates to our security systems.

Despite these measures, no system is entirely secure, and we cannot guarantee absolute security of your data.

5. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements.

6. Your Rights

You have rights under the PDPO regarding your personal data, including:

Access and Correction: You may request access to or correction of your personal data.
Withdrawal of Consent: You may withdraw your consent for us to process your data, subject to legal or contractual obligations.
Opt-Out: You may opt out of receiving marketing materials or promotional communications at any time.

To exercise these rights or make inquiries, please contact us at:

Contact Information
P & F Engineering Limited
Email: info@repaireasy.co

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may collect information about your browsing activities. You may configure your browser settings to reject cookies; however, this may limit your ability to use certain features on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal data.

9. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on this page with the "Effective Date" indicated at the top.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Statement or our handling of personal data, please contact us at:

P & F Engineering Limited
Email: info@repaireasy.co

Thank you for trusting repaireasy.co with your personal data.